Accessibility Statement
Middletown Home Outlet is committed to making our store and this website usable for everyone, including people with disabilities.
Last updated: June 14, 2026
1. Our Commitment
We want every shopper, contractor and wholesale buyer to be able to use this website and visit the warehouse comfortably. We design this site against the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level and improve it as we identify gaps.
2. Website Accessibility Features
- Semantic HTML structure with landmarks (
<header>,<nav>,<main>,<footer>) and a skip-to-content link. - Heading hierarchy is consistent — one
<h1>per page, sequential<h2>and<h3>. - Text and interactive elements meet WCAG AA color-contrast ratios.
- All images include descriptive alt text or are marked decorative.
- Interactive elements are reachable and operable from a keyboard, with a visible focus indicator.
- Page text scales to 200% without loss of functionality.
- The site reads correctly without JavaScript enabled.
3. In-Store Accessibility
- Single-level warehouse floor with wide aisles for mobility devices.
- Accessible parking near the entrance — let us know on arrival if you need help getting in.
- Staff loading assistance and forklift available for big items, at no extra charge.
- Call (845) 209-9999 ahead of your visit and we can walk you through what's on the floor and have help waiting at the door.
4. Known Limitations
We do our best, but no website is ever perfect. If you find an accessibility barrier on this site or in our store, please tell us — your feedback helps us fix it for the next visitor.
5. Feedback & Assistance
If you need help using this site, finding a product, or planning an in-store visit, please reach out:
Middletown Home Outlet
701 Route 211 E
Middletown, NY 10941
Phone: (845) 209-9999
6. Continued Improvement
We review accessibility as we update the site and the store. This statement will be revised as we make improvements.